FAQ — Sizing, Care, Delivery & Returns

How do I choose my size?

Consult the guide associated with each model before ordering. Cuts and measurements may vary depending on the supplier and product. Compare your measurements to those in the chart rather than relying solely on your usual size.

How do I care for my item?

Follow the instructions on the product page and garment label. When in doubt, prefer a gentle wash, inside out, with similar colors, then air dry. Some accessories require spot cleaning.

Why are some items made to order?

Movenia works with several print-on-demand partners. Manufacturing begins after the order is placed, which avoids producing a stock of finished products in advance. Therefore, lead times may include a production phase before shipping.

What are the delivery times?

Delivery times depend on the product, the production partner, and the destination. The same order may be sent in multiple packages when items come from different partners.

Is shipping free?

The store offers free shipping with no minimum purchase. Final availability is confirmed at the time of payment based on the destination and the active configuration of delivery zones.

Can I return an item?

Consult the refund and return policy available in the footer. Contact us promptly if your item has a defect or if you received an incorrect product.

Can the final product differ from the preview?

Digital preview — the final appearance may slightly differ depending on the textile, color, printing process, and your screen display.

How to contact Movenia?

Use the contact form or write to movenia@moveniawithin.com.